Shipping policy

Where we ship
Tail2Paw currently ships to the United States and Canada.

Shipping cost
Standard shipping is free on every order.

Processing time
Orders are processed within 1 to 3 business days (excluding weekends and holidays). You'll get an email when your order ships.

Delivery time
Most orders arrive within 7 to 15 business days after shipping. Delivery times are estimates and can be longer during holidays, peak seasons or customs delays.

Tracking
Every order includes a tracking number, sent by email once your order ships.

Customs, duties and taxes
Our products ship from our international supplier. If any customs duties or import fees apply to your order, details will be shown at checkout or sent to you by email.

Wrong address
Please check your shipping address carefully. If you notice a mistake, contact us right away; we can update it only before the order ships.

Questions
Email us at Tail2Paw@proton.me with your order number.