Where's my order?
As soon as your order ships, we'll email you a shipping confirmation with a tracking number and link. Click the link in that email to see where your package is.
Timeline
- Processing: 1 to 3 business days after you order.
- Delivery: usually 7 to 15 business days after shipping.
Can't find your tracking email?
- Check your spam or promotions folder for an email from Tail2Paw.
- If you created an account, sign in to see your order status.
- Tracking can take 1 to 2 days to show its first update after shipping, so don't worry if it's quiet at first.
Still need help?
Email us at Tail2Paw@proton.me with your order number and we'll check on it for you.